How to remove Activation Lock on an Apple device
Apple’s Find My includes Activation Lock — a feature that’s designed to prevent anyone else from using your iPhone or iPad if it’s ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device.
Here’s what to do if you see the Activation Lock screen on your Apple device, or if you’re asked to remove Activation Lock on a device that’s offline and not in your possession.
How to Remove Activation Lock on the device
Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you can’t remember your Apple ID, try signing in with an email address or phone number that you regularly use for Apple services.
Learn how to find your Apple ID or reset your Apple ID password.
If your device is owned by a business or educational institution, please contact your IT department or manager.
Remove Activation Lock on the web if a device is offline
For iPhone, you might be able to remove Activation Lock on the web even if your device isn’t offline.
Go to www.iCloud.com/find.
Sign in with your Apple ID, email address or phone number, then enter your password.
Select the device that you want to remove from iCloud.
Click Remove This Device.
MacDailyNews Note: If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
If you ever misplace your device — whether it’s lost or you think it might have been stolen — you should immediately use Mark As Lost in the Find My app.
Mark As Lost locks your screen with a passcode and lets you display a custom message with your phone number to help you get it back. You can also remotely erase your device if needed. Your custom message continues to display even after the device is erased.
While Activation Lock works in the background to make it more difficult for someone to use or sell your missing device, Lost Mode clearly shows anyone who finds your device that it still belongs to you and can’t be reactivated without your password.
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