Sonos makes seven promises, including boosted warranties; customers seem unimpressed
Sonos has been struggling to regain the trust of its customers after its disastrous launch of a new version of the app.
After initially doubling down on the new app, the company’s CEO later apologized for it, and he has now made seven promises about how Sonos will operate going forward. This includes giving all products currently under warranty an additional year of coverage, but customers don’t seem too impressed …
