BBC complains to Apple over misleading Luigi Mangione headline
iPhone screenshot of the incorrect BBC notification summary (image: BBC)
The BBC has filed a complaint with Apple after its new iPhone feature, Apple Intelligence, generated a false headline about the high-profile murder of health insurance CEO Brian Thompson in New York. The AI-powered feature, designed to summarize and group notifications, incorrectly suggested that BBC News had reported the suspect, Luigi Mangione, had shot himself, which he had not.
A spokesperson from the BBC said the corporation had contacted Apple “to raise this concern and fix the problem”.
The notification which made a false claim about Mangione was otherwise accurate in its summaries about the overthrow of Bashar al-Assad’s regime in Syria and an update on South Korean President Yoon Suk Yeol.
But the BBC does not appear to be the only news publisher which has had headlines misrepresented by Apple’s new AI tech.
On 21 November, three articles on different topics from the New York Times were grouped together in one notification – with one part reading “Netanyahu arrested”, referring to the Israeli prime minister.
It was inaccurately summarising a newspaper report about the International Criminal Court issuing an arrest warrant for Netanyahu, rather than any reporting about him being arrested.
And this is not the first time a big tech company has discovered AI summaries do not always work.
In May, in what Google described as “isolated examples”, its AI Overviews tool for internet searches told some users looking for how to make cheese stick to pizza should consider using “non-toxic glue”.
MacDailyNews Take: AI is the wild, wild west right now. It will get refined.
In iOS 18.2 Settings > Notifications > Notification Summaries clearly states, “Summary accuracy may vary based on content.”
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