Apple announces AirPods Service Program for sound issues — Apple World Today
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An affected AirPods Pro may exhibit one or more of the following behaviors:
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Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
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Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge.
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