Hackers can unlock over 3 million hotel doors in seconds

Enlarge / A Saflok branded lock. (credit: Dormakaba)

When thousands of security researchers descend on Las Vegas every August for what’s come to be known as “hacker summer camp,” the back-to-back Black Hat and Defcon hacker conferences, it’s a given that some of them will experiment with hacking the infrastructure of Vegas itself, the city’s elaborate array of casino and hospitality technology. But at one private event in 2022, a select group of researchers were actually invited to hack a Vegas hotel room, competing in a suite crowded with their laptops and cans of Red Bull to find digital vulnerabilities in every one of the room’s gadgets, from its TV to its bedside VoIP phone.

One team of hackers spent those days focused on the lock on the room’s door, perhaps its most sensitive piece of technology of all. Now, more than a year and a half later, they’re finally bringing to light the results of that work: a technique they discovered that would allow an intruder to open any of millions of hotel rooms worldwide in seconds, with just two taps.

Today, Ian Carroll, Lennert Wouters, and a team of other security researchers are revealing a hotel keycard hacking technique they call Unsaflok. The technique is a collection of security vulnerabilities that would allow a hacker to almost instantly open several models of Saflok-brand RFID-based keycard locks sold by the Swiss lock maker Dormakaba. The Saflok systems are installed on 3 million doors worldwide, inside 13,000 properties in 131 countries.